Urban Prestine Services

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FAQ

Any Question

Have Your Any Question.

Absolutely! Urban Prestine Services shares the same commitment to using eco-friendly and non-toxic cleaning products. We prioritize environmental sustainability and the health of our clients and their families by ensuring that our cleaning products are safe and environmentally friendly. By choosing Urban Prestine Services, you can trust that we are dedicated to minimizing our impact on the environment while providing top-quality cleaning services for your home or office.

Cleaning appointment can be easily set up by getting in touch with us via our website, phone call, WhatsApp, or email. We'll work with you to choose a time and day that's convenient for your cleaning appointment.

To protect the safety and security of our clients and their assets, all of our cleaning specialists are thoroughly trained, experienced, and insured.

We aim for 100% client satisfaction, but if there is ever a time when you are dissatisfied with our cleaning services, please let us know right away. We will do all in our power to put things right.
Any Question

About Our Service.

Do I have to supply any cleaning products or tools?

We give our customers the choice between the two. You have the choice of cleaning with and without materials.

How much does Urban Cleaning Services cost?

Depending on the type of service, the size of the property, and the particular cleaning requirements, the price of our cleaning services varies. Based on your unique needs, we will provide you a free estimate and offer reasonable pricing.

Do you provide invoices or receipts for cleaning and maintenance services?

Indeed, a bill for the cleaning services is provided by Urban Cleaning. Following the completion of the project, we will send you the invoice by email or WhatsApp.

Does Go Green charge any additional fees or surcharges?

Urban Cleaning does not charge any additional fees or surcharges. The quote we provide you for the cleaning services is inclusive of all costs associated with the job. However, additional charges may apply if you request additional services beyond the original scope of work.

What payment methods does Urban Prestine Services accept?

Urban Cleaning accepts various payment methods, including bank transfer, cash, and checks.

What if I have an issue with the billing or payment?

If you have any issues with the billing or payment, you can contact Urban Cleaning's customer service department, and we will work with you to resolve the issue.

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